For TPA BI claim adjusters
Turn every demand package into a source-linked, editable summary — in 45 minutes or less.
Accelerate demand package review. Strengthen every decision.
Want early access? We're talking to a small group of power users to make sure it's built right for them.
The problem
Too many files. Too much manual reading. Too little time. Too much risk of missing something buried in the records.
Review a 200-page BI demand without spending half your afternoon reading it.
The scale of the problem
The workload is already larger than the time available.
80-120
open files carried per BI/liability adjuster, at once
1,100+
pages — the largest demand package reported back to us so far
135 min
timed by hand, reviewing one real package start to finish
<45 min
Verapace's target turnaround for the same review
These are real, sourced figures (adjuster caseload data, our own manual timing test, and package sizes reported by adjusters) — not claimed customer outcomes. We'll add real performance metrics here once we have a live pilot to measure.
See it in action
A concise view of the full demand package.
Red Flags & SIU Referral Checklist
4 of 7 flagged · Reviewed from full package
Treatment gap of 14+ days unexplained
Source page/section ref(s): p. 61
Prior injury or overlap found in medical history
Source page/section ref(s): p. 24, p. 108
Contradictory patient self-report across providers/visits
Source page/section ref(s): —
Billing exceeds usual & customary by more than 20%
Source page/section ref(s): p. 142
Every fact links back to its exact source page.
Liability Position
Liability determination
Adverse driver failed to yield
p. 8Comparative fault
Claimant speed disputed in carrier statement
p. 17Policy limits
Bodily injury limit identified
p. 4Applicable statute
Comparative negligence standard
p. 12Coverage acknowledgment
Signed acknowledgment not found
Not foundThe liability position, extracted and sourced to the exact page.
Treatment Chronology
Mar 01 · Treatment gap flagged
p. 10427 days without documented care
340 pages of medical records, turned into one dated timeline.
Prior Conditions
Six years of history, checked against the claim in minutes.
Who It's For
Built for the claims team that reads the whole file, not just the medical records.
BI and liability adjusters at TPAs, working the files day to day
Claims supervisors keeping adjuster workloads on track
VPs of Claims Operations looking to cut review time without adding an IT project
And the files they're already carrying
Desks carrying 80 to 120 open files per adjuster
Full auto-liability packages, from the liability narrative to the wage-loss paperwork
What gets extracted from every package
Every demand package is broken into the categories that actually drive your decision.
What you get
Four ways it accelerates the review.
Source-Linked, Always
Every fact links back to its exact page, so nothing is trusted blindly.
45-Minute Turnaround
What takes 2 to 4 hours by hand comes back the same day.
Zero IT Setup
Upload or email in. No CMS integration, no procurement cycle.
Red Flags, Surfaced First
Gaps, anomalies, and outliers flagged before you even start reading.
How it works
Three steps, no technology project.
Upload the Package
Send the complete demand package by upload or email.
Review the Summary
Receive the one-page review within 45 minutes, with every fact linked to its source page.
Decide and Evaluate
Use the one-page review for straightforward files or the Full Review Reference when deeper review is needed. Keep your own claims judgment.
Questions
What adjusters ask first.
Do we need CMS or Guidewire integration to get started?
No. The initial workflow uses upload or email-in, so that your team can start right away.
How quickly can we start?
A design-partner TPA can begin with discovery calls, followed by a manual test run on approximately 5 real files.
What does the one-page review cover?
It covers liability, injuries and treatment, billing, and wage loss across the full demand package.
Does this replace the adjuster's judgment?
No. The product surfaces and organizes facts. The adjuster remains responsible for reviewing the file and making claims decisions.
Why not just use ChatGPT?
ChatGPT can summarize a document, but it can't show you exactly where in a 200-page package each fact came from, and it can hallucinate. Every conclusion Verapace surfaces links back to its exact source page, so you can verify it before you trust it — this isn't a ChatGPT wrapper, it's built to be audited.
What happens when a claim needs deeper review?
Straightforward files can use the one-page review. More complex files can also receive a Full Review Reference.
How do I verify the information?
Every fact is linked to its exact source page, and the one-page review is fully editable by the adjuster.
How do you validate that it works for our team?
The first test uses approximately 5 real files to compare the one-page review with the adjuster's own read for accuracy and time saved.
First week
A practical first phase, not a long implementation.
- A manual Word-template test on about 5 real files.
- Accuracy and time savings checked against the adjuster's own read.
- In our own manual test using the Full Review Reference worksheet, one real demand package took 135 minutes to review by hand — Verapace's target is under 45.
- Adjuster feedback before broader rollout, with no CMS or Guidewire integration.
Accelerate claim review while keeping every fact traceable to its source page.
Want early access? We're talking to a small group of power users to make sure it's built right for them.